Personal Information and Costumer Registration

KultifySweetNSpicePvt Ltd (“KSPL”) is the licensed owner of the website www.sweetnspice.in (”The Site”). KSPL respects your privacy. The site provides for registration process to serve its Customer better and may now or in the future collect the following personally identifiable information to serve you better: a) Name including first and last name; b) email address; c) mobile phone numbers and contact details; d) Postal Pin code; e) Personal demographic profile like your age, gender, occupation, location, education, address etc., By completing the registration or placing an order, the Customer agrees to receive promotional and transactional communication, text messages, mobile notifications, phone calls and newsletters. The Customer can opt out by contacting the customer service at info@sweetnspice.in We will never sell or provide your information to third party companies or outside agencies for commercial purposes.

However, the Site may contain links to other web sites that we do not manage directly such as Google Analytics used to understand and optimize users behavior. KSPL shall not be responsible for the privacy policies of such external web sites.

Who Can Sign Up

Services of the Site would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un- discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

 

License & Site access

KSPL grants customers limited access rights for personal use on this site and not to download (other than page caching) or edit any portion of it.

TheaccesstothissiteisforpersonaluseoftheCustomerandnotforanycommercialuseor to access its contents to collect and use of product listings, descriptions, or prices; any derivative use of this site or any use of data mining, robots, or similar data gathering and extraction tools. No portions of this site may be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose without express written consent of KSPL.

Further no Customer is authorized to frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) on the Site without express written consent.

Any unauthorized use automatically terminates the permission granted by KSPL .

 

Registration Obligations


All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service.

 

Pricing

 

All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery.

Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

 

Pricing

 

The Company aims to ensure that prices of all products offered for sale are true  and correct. However, from time to time, the prices of certain products may not be current or may be inaccurate on account of technical issues, typographical errors or incorrect product information provided to the Company by third-party seller. In each such case, notwithstanding anything to the contrary, the Company reserves the right to cancel the order without any further liability.

 

Subject to the foregoing, the price mentioned at the time of ordering a product shall be the price charged at the time of delivery, provided that no product offered for sale on the Marketplace will be sold at a price higher than its MRP (Maximum Retail Price).

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Cancellations

 

ACustomercanopttocancelorderwithin3hourfortheorderplacedeitheronlineorbycalling ourcustomerserviceandreceiverefundofadvancepaidifany. .Ifwesuspectanyfraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed bythem.

 

Return & Refunds

 

We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied


with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.

 


 

I hereby agree upon:


Customer Acceptance


To pay extra cost claimed by KSPL in the case of redelivery due to wrong name or address or any other wrong information provided while booking order.

To use www.sweetnspice.in site to transact for lawful purposes in compliance with all applicable laws and regulation.

To provide authentic and true information in all instances and authorize KSPL to validate the information provided at any point to time and reject registration if any details are found to be untrue wholly or partly.

To access the services made available on www.sweetnspice.in and to transact business at my own risk after using best and prudent judgement as a well-informed Customer.

1.   You authorise sweetnspice.in to contact you for any transactional purposes related toyour order/account.

2.   That you are accessing the services available on this Site and transacting at your sole risk andare using your best and prudent judgment before entering into any transaction through thisSite.

3.   That the address at which delivery of the product ordered by you is to be made will be correctand proper in allrespects.

4.   That before placing an order you will check the product description carefully. By placing anorder for a product you agree to be bound by the conditions of sale included in the item'sdescription.

 

Site can’t be used for following purposes:

Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

Gaining unauthorized access to other computer systems. Interfering with any other person's use or enjoyment of the Site.

1.     Breaching any applicablelaws;

Interfering or disrupting networks or web sites connected to the Site.

2.     To post comments containing libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of"spam".

3.     Not to use a false email address, impersonate any person or entity, orotherwise mislead as to the origin of any Customer feedbacksubmitted

on www.sweetnspice.in .

4.     Nottouseafalseemailaddress,impersonateanypersonorentity,orotherwisemisleadastothe origin of any Customer feedback submitted on www.sweetnspice.in

 

 

Colors


KSPL has have made every effort to display the products and its colors on the Website as accurately as possible. KSPL does not guarantee nor take responsibility for variations in pictorial representations for fresh foods and color variation due to technical reasons .

 

Modification of Terms & Conditions of Service

KSPL may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.

 

Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement.

All disputes arising out of or in doing business on www.sweetnspice.in shall be amicably settled at the first instance by mutual discussions and negotiations. In the event the dispute is not resolved then the same may be referred to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 or any enactment of statutory modification thereof.

 

Reviews, Feedback, Submissions

 

·         All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered on the Marketplace or otherwise disclosed, submitted or offered in connection with use of the Marketplace (collectively, the Comments) shall be and remain the property of the Company. Such disclosure, submission or offer of any Comments shall constitute an assignment to the Company of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, the Company shall exclusively own all such rights, titles and interests in the Comments and shall not be limited in any way in its use, commercial orotherwise.

·         The Company will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from any Comments, and publish, display and distribute any Comments submitted for any purpose whatsoever without restriction and without compensating the user in any way. The Company is and shall be under no obligation to: (i) maintain any Comments in confidence; or (ii) pay compensation for any Comments; or (iii) respond to any Comments. You agree that any Comments submitted by you on the Marketplace will not violate the Terms of Use or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you on the Marketplace will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of ‘spam’. The Company does reserve the right (but assumes no obligation) to monitor, edit and/or remove any Comments submitted on the Marketplace. You hereby grant the Company the right to use names that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, responsible for the content of any Comments you make and you agree to indemnify the Company and its affiliates against all claims, loss and liabilities resulting from any Comments yousubmit.


·         Further, any reliance placed on Comments available on the Marketplace from a third party shall be at your sole risk andexpense.

 

Objectionable Material

 

While all IT security measures are taken to ensure wholesome and socially acceptable content is available on www.sweetnspice.in, notwithstanding the best efforts the customer understands and accepts the risk that while using this Site or any services provided on the www.sweetnspice.in, one may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. KSPL and its affiliates shall have no liability to Customer for Content that may be deemed offensive, indecent, or objectionable to you.

 

Indemnity

You agree to defend, indemnify and hold harmless the Company, its employees, directors, officers, agents and their successors and assigns from and against any and all claims,

liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon a breach of any warranty, representation or undertaking in this User Agreement, or arising out of a violation of any applicable law (including but not limited in relation to intellectual property rights, payment of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights). This clause shall survive the expiry or termination of this User Agreement.